Master Unified Communications
cisco specialized partner
The Cisco Master Unified Communications Specialization recognizes Netxar Technologies as part of the elite group of channel partners that have the most in-depth technology skills and demonstrated customer success in selling, deploying, and supporting sophisticated Cisco Unified Communications solutions.
To achieve the Master Unified Communications Specialization, Netxar completed the Advanced Unified Communications Specialization and meet stringent requirements to demonstrate the master-level capabilities and customer success track record.
The requirements met by Netxar included:
- Customer success: Netxar provides, annually, five customer references of successful delivery of integrated, multiple unified communications solutions and applications integration in areas such as contact center, unified messaging, rich media, mobility, and presence solutions.
- Technology expertise: Netxar meet additional technical requirements, such as additional CCIE certified individuals (CCIE-Voice) industry-recognized project management credentials (PMP), and Cisco and third-party application integration experience.
- Services capability and methodology: Netxar provided comprehensive services assessment across the Cisco Lifecycle Services phases, including ISO prescribed skills for the operate phase and post-implementation support (with Day 2 troubleshooting and solution optimization).
To protect the integrity and value of the master specialization, Cisco requires an annual onsite audit. Netxar is asked to provide validation of third-party certifications, proof of specific business processes, and proof of proficiency in unified communications technologies.